When you submit an inquiry or contact message, we may collect information such as your name, email address, phone number, preferred date, group size, and any notes you include about accessibility or planning preferences.

We use this information to respond to your request and coordinate the tour experience you asked about.

• Respond to inquiries: confirm availability and share logistical details.
• Coordinate your experience: help with pickup guidance and day-of expectations.
• Provide essential updates: only what’s needed to support your request.
• Improve service clarity: use notes to better understand traveler needs (without selling your data).

If you agree to receive email updates, we’ll send messages related to your request and essential planning information. You can stop receiving non-essential emails by following the instructions in our messages.

We take reasonable steps to protect the information you share and limit access to people who need it to handle requests.

If you have questions about this notice or want to update details on your request, reach out through our support desk.